Shipping & Returns Policy

Thanks for shopping at HomeValetCompany.com

Returns

Goods can be returned within 14 days in unused condition for full refund, carriage to be paid by the customer. If a product is faulty or arrived damaged, please contact us at [email protected] so that we can resolve this for you.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

We ship all orders on the following business day.

We are currently unable to accommodate orders to post office boxes or APO/FPO addresses.

Shipping options:

Royal Mail 48 Tracked (2 – 3 days) – £3.95
Royal Mail 24 Tracked (1 – 2 days) – £5.95

Orders over £20 are eligible for FREE shipping.

Contact Us

If you have any questions on our returns or shipping policy, please contact us here.